Insights
Bain Capital Credit: Recon as the foundation for agile, scalable business
21 July 2026Director Ryan Connelly talks about the role of reconciliation automation in achieving the firm's strategic vision, and the operational infrastructure that will deliver it.
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10 August 2026
Agentic Operations: The new operating model for post-trade, and how to build it
Agentic AI makes a new operating model possible. Explore the five stages of maturity and how to overcome the blockers on your journey.
20 May 2026
Agentic Operations: Your industry peers discuss their questions, concerns and progress
The top discussion points from industry leaders on building agentic Operations: opportunities, challenges, blockers and fundamental pillars for success.
6 May 2026
What financial services can learn from how Amazon innovates
Stand out innovation lessons from Amazon – and why they matter to financial leaders.
17 July 2025
Navigating the AI implementation frenzy: A strategic framework for successful technology adoption
What does the Technology Acceptance Model reveal about the path to successfully implementing AI in your organisation?
16 May 2025
Navigating the middle office maze: Mizuho and Capco on transformation, tech and control
Operations experts from Mizuho and Capco discuss how to transform the middle office, retain talent and stay in control during volatile times.
26 February 2025
A people and data-centric framework for operating model transformation in capital markets
Our latest paper in the Journal of Securities, Operations & Custody explores a people and data-driven approach to operating model change.
18 December 2024
The COO’s perspective: Building blocks for transformation success
Discover how the role of Chief Operating Officer is evolving – and the demands and opportunities this creates for leaders.
29 November 2024
Fresh from Innovation Day 2024: Trends, strategies and industry secrets
Get all the Innovation Day highlights, featuring expert speakers on the industry outlook, AI, transformation and the next-gen operating model.
21 March 2024
To change the investment outcome, you have to change the investment process
Want to break the cycle of failed transformation projects? You have to rethink the investment cycle to allow for cross-functional change.
13 February 2024
Working at the speed of SaaS: Innovation, collaboration and standardisation in the cloud
SaaS isn’t just a delivery model, it’s a different way of leveraging technology to transform your business.
18 January 2024
On stage at Sibos: Talking data, technology and transformation with Santander’s COO, José Muñoz
How do you deliver transformation in a complex, global organisation like Santander? Chief Operating Officer José Muñoz explains.
12 December 2023
Customer Innovation Day 2023: Highlights, insights and neon lights
Duco Customer Innovation Day 2023 brought together industry practioners and expert speakers. Here are some highlights from the event.