Volumes are rising, asset classes are multiplying and regulatory demands aren't slowing down. Meanwhile, AI agents are moving from pilot to production. So what should your Operations function look like in 2027?
Join fellow Operations leaders for a candid, closed-door roundtable on two questions shaping the year ahead. First, the operating model: which work stays with your people, which you're ready to hand to AI agents, and what's really holding you back. Second, cost: how to keep it flat as volume grows, what comes after offshoring and tactical automation, and how to prove the return to your board.
Oliver Wyman also joins us to share industry perspectives on the forces reshaping financial services Operations today.
Be part of it to co-design the conversation, then stay for drinks, dinner and networking with peers who are shaping the future of Operations.
Agenda
- 4:00pm Registration and welcome drink
- 4:25pm Welcome by Duco CEO Christian Nentwich
- 4:30pm Setting the scene: Oliver Wyman’s view of the forces reshaping financial services Operations
- 5:00pm Real world insight: Duco's view, drawn from client learnings and investment direction moving forward
- 5:30pm The Exchange 1: The operating model for 2027
- 6:00pm The Exchange 2: Keeping costs flat as volume grows
- 6:30pm Closing remarks
- 6:35pm Drinks reception
- 7:20pm Seated dinner
