The latest paper from CIBC Mellon, ActiveOps and Duco is a deep dive into traditional automation blockers in securities services and the need for data-driven operating model redesign.
Sustainable automation is not achieved through technology alone. It requires evidence-based decision-making, thoughtful organizational design, and continued investment in people. Institutions that approach automation as an operating model discipline rather than a technology initiative will be better positioned to adapt, scale, and deliver consistent value in an increasingly complex environment.”
The whitepaper covers:
- Why automation often fails in securities services
- Human-centric automation, and the importance of upskilling and empowering
- The role of decision intelligence as an operating control layer
- Results and lessons learnt from CIBC Mellon’s operational transformation
Click below to discover how measurement-led automation can reduce manual effort, strengthen operational control, and support both employee and client outcomes (no email required).
