The thousands of operations works that exist in most large capital markets firms exist to make up for the shortfalls of legacy technology. Those systems can’t cope with the five core data challenges in the industry, resulting in automation gaps in your tech stack.
Workers therefore have to play the role of the ‘Human API’, creating connections between systems where the automation stops. They manually extract, check and re-enter data, performing tedious and repetitive tasks day-in, day-out. It’s not a rewarding role and ‘Human APIs’ are a costly and inflexible solution to the problem. But under a legacy model it’s absolutely vital in order to keep the operating model… well, operating.
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TRANSFORMING OPERATIONS