Service, not software

We work with you to define what success means and how Duco can help you achieve it

You’ll never be behind with Duco

Our 24/7/30 promise

Live in 24 hours – your environment is live within one business day from contract signature.

Results in 7 days – set up processes from scratch and see results within a week.

Value in 30 days – get tangible business value from Duco in a month or your money back.

All-inclusive model

With Duco, initial setup, onboarding, training and support are included as standard. There are no nasty surprises.

Customer success is our priority

Providing industry-leading support is fundamental to who we are. But we don’t just stop there.

All clients get a dedicated Customer Success Manager, to help make the most of Duco.

Pure SaaS platform

Duco is available in a day, with no installation, hardware or maintenance required. And “version upgrade” projects are a thing of the past.

Doubling volumes? Not a problem. Duco scales with you.

Continuous innovation

At Duco, innovation is part of our culture. We’re always looking to challenge the status quo.

As a Duco customer, you benefit from this – every month. We provide seamless monthly product upgrades to all customers, so you can always stay one step ahead.

Questions about our service model?